Jo-Ann Stores Launches ‘Buy Online, Pick Up in Store’ at All Locations

Thursday, March 23, 2017 1:21 pm EDT

Dateline:

HUDSON, Ohio
"We’re happy to offer this service exclusively within the fabric and craft industry; providing our customers with more options to shop when and how they choose, thus helping them save valuable time."

HUDSON, Ohio--(BUSINESS WIRE)--Jo-Ann Fabric and Craft Stores, the nation’s leading fabric and craft specialty retailer, announces its ‘Buy Online, Pick Up in Store’ service, allowing customers to purchase select merchandise on joann.com, and conveniently pick it up at a store of their choice. The ‘Buy Online, Pick Up in Store’ service is now available at all 862 Jo-Ann retail locations.

“We continue to look for ways to improve our customer experience, both online and in store,” said Chris DiTullio, senior vice president, marketing and omni-channel. “We’re happy to offer this service exclusively within the fabric and craft industry; providing our customers with more options to shop when and how they choose, thus helping them save valuable time.”

‘Buy Online, Pick Up in Store’ at Jo-Ann is simple, with just three easy steps:

  • Choose your products: Visit joann.com and add items to your cart that are marked “free store pick up.” Joann.com offers over 150,000 skus in fabric, craft and decor categories with many available for store pick up. In addition to the Jo-Ann store assortment, customers can also access an extended range of products beyond what stores carry for home delivery.
  • Checkout online: Purchase your products on joann.com using your smartphone, tablet or desktop computer, making sure to select your Jo-Ann pick up location. You’ll receive an email confirming your order.
  • Head to Jo-Ann: When you receive a second email alerting you that your order is ready in-store, head to your Jo-Ann for pick up with proper identification.

‘Buy Online, Pick Up in Store’ is a hassle-free way for customers to get exactly what they need — fast. Customers can also choose to have their orders delivered to their homes, should they prefer not to visit a store. To get started or to browse projects and inspiration, visit joann.com.

About Jo-Ann Stores, LLC

Jo-Ann Fabric and Craft Stores, the nation’s leading fabric and craft retailer with locations in 49 states, was founded in 1943 as a single retail store. Today, approximately 862 Jo-Ann stores across the country provide consumers all the fabrics, craft supplies and inspiration they need, conveniently under one roof. For additional information, visit joann.com/inspiration. To make creative connections, visit joann.com/community.

Contact:

Jo-Ann Fabric and Craft Stores
Corporate Communications
public.relations@joann.com

Corporate Communications